D-Ticket, platforms, safety management
How can we help?
Technical queries? Need advice or have a question about one of our seminars? Our team will be happy to help. Simply get in touch or use the customer service portal.
Get in touch!
Customer Service
: Here we answer all general enquiries.
Back Office Test
You can register for the start-up test here.
ZPVS Functional Test
You can find the functional test for the ZPVS here.
ZPVS Head
Office: You can create a ticket regarding monitoring here.
Need advice? Any technical questions?
(((efi
Our collaboration platform for working groups, change requests and seminars. Here you’ll also find an overview of all certified components and can report faulty Deutschland-Tickets.
ASM Tool & ESH
In the Application and Security Management Tool, you’ll find all the specifications, the latest VDV-KA release, and you can order security components. And very soon, you’ll find everything you need – certificates, keys and SAMs for ticketing with (((etiCORE – in the eTicket Security Hub.
Press
Here you’ll find contact details, logos and white papers to download.
Customer Service
Our helpline is open Monday to Thursday from 9 am to 12 noon.
☎️ 0221-716174-111