Our privacy policy

We are pleased that you are visiting our website and thank you for your interest in our company. The protection of your privacy when using our website is important to us. Therefore, we will strictly comply with the data protection regulations when using your personal data. Below we therefore inform you about the collection and use of personal data when using our website.

What is personal data?

The term personal data is defined in the General Data Protection Regulation (GDPR). According to this, it is all information that relates to an identified or identifiable person. This therefore includes, for example, your civil name, your address, your telephone number or your date of birth. Data processing" is understood to mean, among other things, any collection, reading, storage and deletion of personal data. Insofar as personal data is collected on our pages, this is done on a case-by-case basis and, as far as possible, always on a voluntary basis.

You can visit our website without providing any personal information. We do not store any personal data in this context. In order to improve our offer, we only evaluate statistical data that do not allow any conclusions to be drawn about your person.

The data protection officer for the processing of personal data on this website is VDV eTicket GmbH & Co. KG, Im Mediapark 8a, 50670 Cologne, Germany, authorized representative: Nils Zeino-Mahmalat

We collect the access data only for statistical recording of website usage and optimization of our website. The legal basis for the processing is Art. 6 para. 1 sentence 1 lit. f DSGVO.

You have the right to request information about your personal data stored by us free of charge at any time, to correct incorrect data and to have data processing restricted. In addition, you have the right to have your personal data processed by us deleted at any time, unless the data is needed to complete outstanding tasks or to enforce our rights and claims or must be retained in accordance with legal requirements. You may object to the processing of your personal data at any time. If you wish to request information, correction, restriction or deletion, please contact us in writing or directly by mail, e-mail: info@eticket-deutschland.de.

If you believe that your data has been processed unlawfully, you may lodge a complaint with the competent supervisory authority, Landesbeauftragte für Datenschutz und Informationsfreiheit Nordrhein-Westfalen.

The personal data that you provide to us in the context of this contact request will only be used to respond to your request or contact and for the associated technical administration. It will not be passed on to third parties.

You have the right to revoke the consent granted by sending the form at any time with effect for the future. In this case, your personal data will be deleted immediately. Your personal data will also be deleted without your revocation if we have processed your request or if you revoke the consent to storage granted here. This also happens if the storage is inadmissible for other legal reasons.

You have the possibility to subscribe to our newsletters. For this purpose, you must provide your e-mail address to which we can send the newsletters. By providing your e-mail address, you consent to us using your data for the newsletter dispatch in order to inform you about news. Your e-mail address will not be used for any other purpose, in particular it will not be passed on to third parties. Of course, you have the option to unsubscribe from the newsletter at any time and to revoke your consent for the future. To do so, please click the corresponding link in the newsletter sent to you. Your e-mail address will then be deleted from our system immediately.

We also use so-called cookies for the purpose of improving our web offers. Cookies are text information files that your web browser stores on your computer when you open one of our web pages. We use this cookie technology to tailor our web pages to your preferred areas of interest. If you would like to prevent the use of cookies, you can refuse the acceptance of cookies in your browser. Please refer to the instructions of your browser manufacturer for details on how this works.

Your data will not be transferred to third parties unless we are legally obliged to do so. Insofar as external service providers come into contact with your personal data, we have ensured through legal, technical and organizational measures as well as regular checks that they comply with the provisions of data protection laws.

Our websites may contain links to websites of other providers (including YouTube, Vimeo), which are not covered by this privacy policy. Insofar as the collection, processing or use of personal data is associated with the use of the websites of other providers, please observe the data protection information of the respective providers.

Changes to the privacy policy

We reserve the right to change this privacy policy at any time in compliance with applicable data protection regulations. The current status is February 2022.